Frequently Asked Questions
Everything you need to know about your Label Ramtex experience.
What is the standard shipping time for orders?
We typically process orders within 2-3 business days. Domestic shipping usually takes 5-7 business days, while international shipping can take 10-15 business days depending on your location.
How do I determine my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our contemporary fits may differ from standard high-street sizing.
What is your return and exchange policy?
We offer a 14-day return policy for unworn items with original tags attached. To initiate a return or exchange, please visit our online Returns Portal with your order number.
Which payment methods do you accept?
Label Ramtex accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and select buy-now-pay-later options at checkout.
How should I care for my Label Ramtex garments?
To ensure longevity, we recommend following the specific care instructions on the inner label. Generally, we advise cold hand washes or delicate machine cycles and air drying.
Can I modify or cancel my order after it has been placed?
Once an order is placed, it is sent to our warehouse for immediate processing. Please contact our support team within 1 hour of purchase if you need to make urgent changes.